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Privacy Policy

This Privacy Policy describes a number of things, including, but not limited to:

  • The types of personal information we collect at the Willowe's Basketry Incorporated website, currently located at (hereinafter the “Website”);
  • Technologies that allow us to customize your online experience;
  • What options you have about how and whether your data is collected and used;
  • How you can see what data has been collected;
  • How you can change and/or correct the data;
  • How any data that is collected is stored and protected; and
  • What you can do if the privacy policy is not met.


Please note that this Privacy Policy governs only information provided to the Website. It does not govern any other information or communications that may reference Willowe's Basketry Incorporated (hereinafter Willowe’s).

Information Collected and How It Is Used

You may choose to provide us with personal information when you visit the Website. For example, if you decide to place an order, we will need to know your delivery address and email address. If you would prefer that we not collect any personal information from you, please do not provide us with any such information.

Service-Related Announcements

If you have elected to provide us with your contact information, we may provide you with service-related announcements by any means, including email, concerning the Website or contact you regarding your customer service requests or questions about your order. These types of communications are necessary to serve you, respond to your concerns, and to provide a high level of customer service that we offer our customers.

Marketing Emails

The information you provide may be used by Willowe’s to create and deliver to you emails such as our newsletters, surveys, or other email messages containing product and event information (hereinafter “Emails”). You may change your preferences with respect to the Emails at any time by clicking the “unsubscribe” link at the bottom of each Email you receive from us or by e-mailing us at

Compliance with Law

We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with suspected or actual illegal activity.

Third Parties

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Occasionally, at our discretion, we may include or offer third party products or services on our Website or you may link to another website from this Website. These third party sites have separate and independent privacy policies, and we suggest that you consult such privacy policies. We have no responsibility or liability for the content and activities of these sites, but welcome any feedback about these sites to protect the integrity of our Website.

Also, some of our business partners may use cookies on our Website (for example, advertisers). However, we have no access to or control over these cookies.


Browser cookies are bits of text that are placed on your computer’s hard drive when you visit our Website. Flash cookies are similar to browser cookies, except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive.

You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Website, but you may be limited in the use of some of its features. Temporary or “session” cookies are used to help you shop and will simply expire when you place an order.

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website:

  • See what data we have about you, if any;
  • Change/correct any data we have about you;
  • Have us delete any data we have about you; and/or
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age, and our Website, products, and services are all directed to people who are at least 13 years old or older.

Changes to the Privacy Policy

If we decide to change the Privacy Policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this Privacy Policy or you feel as though we are not complying with it, you may contact us using the following information:

Willowe's Basketry Incorporated
226 West Main Street
Greenfield, Indiana 46140
Telephone: (800) 230-3195